Week 12: Online Applications
This week I was a little surprised to find out how many online applications I’ve been using and taking for granted for years. It’s become second nature for me to switch seamlessly between local and remote applications without skipping a beat.
I use YouTube to find videos that demonstrate crafting techniques, and to watch documentaries and such that I otherwise couldn’t see. I don’t really go on there looking for entertainment, though I know a lot of people do. But I will watch videos that people send me. I haven’t used the site to publish content, but that’s mostly because I don’t have much of anything to say that would outweigh my shyness. Still, I greatly appreciated Robin Good’s take on how to use the site effectively. I can see all of that information transferring well for libraries trying to promote their videos on YouTube.
I’ve been using Gmail and the other Google Apps since the beginning. Some friends of mine were invited to try Gmail (when it was still invitation-only) and so I was invited shortly after. It seemed much cleaner and more useful than my other email accounts, so I switched over completely in short order. When the Calendar and Documents features were added I jumped on board because I was so impressed with Mail. It also helped that my computer at the time kept dying, and it was very handy to have copies of all my assignments and notes accessible from any other computer when that happened. In fact, I actually started out using Writely in 2005, and just switched my documents over to Google when they were bought out.
Andrea Mercado’s discussion of the possible policy decisions that may come into play when creating a Flickr account for the library was a real eye-opener. Some of the stuff she talked about I’d already considered, but other things were new for me. I’m a little amazed sometimes at how many little details need to be considered before the library can go ahead with any new initiative. Flickr is also something I started using as soon as I found out about it, if only as free photo storage. Because I’ve never been one to use the social aspects of the site, I have since moved on to hosting the photos on my website, since I have plenty of space to do so. I really enjoy finding other’s photos and commenting though.
Like most other social networking sites, these applications work best if you can use them to improve a service you would already provide to your users. I don’t know how many times I’ve heard people complaining that libraries don’t include word processing software for them to use, and yet no one is educating them about the fact that there are plenty of web-based ones that the library provides access to.
I don’t have much to say about the case studies this week. Just that I was surprised at the variety of content they all were providing. I think it’s great.
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Hi Kathy -- I couldn't agree
Hi Kathy -- I couldn't agree with you more on the issue of promoting online apps to users. Before we got the Office suite on our public PCs at my library, I routinely promoted Writely, and it certainly was nice to offer a solution rather than the same, old apology. With the increasing popularity of Google Docs, I can only hope more public service librarians are telling their patrons about it (with the caveat about storage being in the US, which Emily was right to point out in her post).
Hey Kathy, Good point about
Hey Kathy,
Good point about promoting online applications to library patrons who are looking for word-processing or spreadsheet software. As long as these applications are free, it is especially handy for libraries because it means they don't need to buy licenses for many computers throughout the organization, maintain and support the software, and buy upgrades every time the software changes versions.
Of course, if the online applications suddenly disappear because being free didn't pay very well, I might feel obligated to find an alternative if all of our promotion had created quite a significant user community around the software.
Maybe if there were a funded software project that provided online office software for non-profit organizations at low or not cost there would be enough stability to invest a good deal of effort into promotion and user support. An in-kind contribution for librarians could be to provide the user support component for themselves and other organizations, rather than paying for licenses allowing staff and patrons to use the software. Sounds like an interesting project for some of us in the future... ? :-)
That does sound interesting!
That does sound interesting! If I get in a position where I could start or help out with something like this I'd definitely be interested.